Sales Administrator

Title: Sales Administrator

Term: Full-Time

Location: Remote in the U.S.

Compensation: $55,000 per year + 10% performance bonus eligibility

Travel: <10%

Who is Solstice?

Climate change mitigation requires massive clean energy expansion, yet 77 percent of American households cannot install rooftop solar power due to rented housing, the structure of their rooftop, the upfront cost, or access to financing. Solstice connects households and community organizations to “community solar”—shared solar farms that are installed in a centralized location where local residents can enroll in a portion for free, without any home installations, and enjoy guaranteed savings on their monthly utility bill.

Solstice is an award-winning, mission-driven clean energy company working to put affordable, renewable energy in the hands of every household, including low-income populations and communities of color. The clean energy revolution is happening now; Solstice is working to ensure this transition is equitable and widespread by making it simpler and more affordable than ever for homeowners, businesses, and even renters to go solar.

Position Overview:

With surging demand for renewable energy, Solstice is poised for significant scale. As such, we are seeking a detail-oriented, driven, energetic, efficient, reliable, and highly organized Sales Administrator to support the needs of our growing Sales Team. As the Sales Administrator, you will be responsible for supporting the day-to-day needs of our sales team including our B2B, Partnerships and Enterprise working units.

The right candidate is goal-oriented and has a deep knowledge of customer service and sales support best practices. Ideally, the right candidate will have exceptional organizational skills, the ability to multitask, demonstrated ability to communicate and support within a team environment and draw energy from being part of that team. Ultimately, the right candidate should be able to contribute to high-quality customer service and sales support deliverables and the achievement of sales targets.

Responsibilities:

• Processing subscription orders from the Solstice platform and from channel partners
• Ensuring order and invoice accuracy
• Performing basic sales support functions, like answering questions or responding to inquiries
• Compiling sales reports and monitoring sales efforts
• Becoming experts on solar farm product, policy and discount offerings
• Updating databases and customer/partner records
• Prospecting for new B2B customers
• Processing new channel partner applications
• Maintaining records associated with channel partner training and compliance
• Coordinating with other departments such as marketing to support sales campaigns
• Preparing reports on sales activities such as tracking incoming leads and follow up with potential clients
• Resolving problems and making recommendations based on channel partner needs
• Other duties as assigned

Minimum Qualifications:

• Proven work experience as a Sales administrator or Sales support agent
• Hands-on experience with Salesforce
• Proficiency with word processing and spreadsheet software preferably Google Workspace products
• Understanding of sales performance metrics
• Excellent written and verbal communication skills
• Excellent organizational and multitasking skills
• Exceptional interpersonal and customer service skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• A problem solver; excited to tackle both small and large challenges
• Enthusiastic, positive, and team-oriented
• Excited to work in a fast-paced, growing, scale-up environment
• Driven, gritty, and resilient; demonstrated ability to persevere through unanticipated challenges

Preferred Qualifications:

• Previous experience in sales administration, or a similar role
• Certification in Marketing, Sales or relevant field is a plus
• Demonstrated experience with Salesforce CRM software
• Advanced knowledge of sales administrative best practices
• Familiarity with sales reports and sales performance metrics
• Familiarity with SLACK instant messaging
• Familiarity with CODA workspace platform
• Proficiency utilizing LinkedIn Navigator
• Proficiency utilizing Outreach.io

Benefits:

• Comprehensive medical, vision, and dental coverage
• Health and Dependent Care FSA
• Safe Harbor 401(k) with an automatic 3% company contribution
• Professional development annual stipend
• Gender-neutral paid parental leave policy
• Generous time off policy that includes: All federal holidays, one week in late December, and 3 weeks of flexible PTO
• Flexible personal time to allow employees to run errands, go to doctor’s appointments, etc. without taking PTO
• Ability to work remotely from within the United States

As Sales Administrator you will experience:

• A deep understanding of the solar and renewable energy space, particularly the rapidly growing community solar industry
• Hands-on scale-up experience in cleantech
• Knowledge from and personal interaction with leadership
• The opportunity to work on two crucial issues that positively impact the world: climate change mitigation and social justice
• A team of passionate, collaborative, dedicated, and empathetic employees

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bout Solstice:S

olstice was founded to advance equity and inclusion in America. We are committed to living those values, not just in the work we do to promote environmental and energy justice but in how we grow as an organization. We always seek to expand leadership opportunities for marginalized communities in the global transition to clean energy.

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olstice is an equal opportunity employer. We hire, train, compensate, and promote without regard to race, religion, gender identity or expression, sexual orientation, disability, age, national origin, genetics, veteran status, or any of the other characteristics that give each of us a unique perspective and capacities.

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e’re a team of mission-driven, passionate, and dedicated individuals. We’ve fostered an inclusive and fun culture through monthly outings, solar farm field trips, and all-team strategy retreats throughout the year. Apply today and get to know us!